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Lost or Undelivered Packages

If your tracking information shows your order as delivered but you have not received it, or if your package appears to be lost in transit, we ask that you first open a claim directly with USPS.

Once USPS completes its investigation and determines that the package has been lost, we will gladly replace your order or issue a full refund.

Because we are a small business, we are unable to replace or refund orders until USPS has completed its claims process. We appreciate your understanding and cooperation while USPS investigates the shipment.

If you need any information to help file your claim, please don't hesitate to contact us. We're happy to assist throughout the process.

Accessibility Statement

Abby & Evie Sticker Co. is committed to ensuring our online store is accessible to all individuals, including those using assistive technologies such as screen readers, magnifiers, and voice-recognition software. We make every effort to comply with applicable accessibility standards, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.If you experience any difficulty accessing content, encounter any accessibility issues, or require assistance placing an order, please contact us at info@defiantdog.com. We will respond promptly to ensure your needs are met and accessibility concerns are addressed in a timely manner.

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